Get In Touch

We're ready to help with product demos, answer your questions, or explore partnership opportunities. Connect with our team today.

Thank You!

We've received your message and will be in touch within 1 business day. We appreciate your interest in Dyco Drives.

We typically respond within 1 business day.

Contact Information

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Email

orders@sw-ep.com
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Website

sw-ep.com
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Phone

(909) 839-9043

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Business Hours

Monday – Friday
7:00 AM – 3:00 PM PST

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Location

Rancho Cucamonga, CA 91730

Response Times

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Standard Response

Within 1 business day

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Demo Scheduling

Available within 48 hours

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Technical Support

Priority handling

How Can We Help?

Choose the option that best fits your needs

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Schedule a Demo

Book a 30-minute walkthrough of the Dyco Drives platform and see how it can streamline your operations.

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Technical Support

Need help with the platform or have a technical question? Reach out to our dedicated support team.

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Partnership Inquiries

Interested in integrating or reselling Dyco Drives? Let's explore partnership opportunities together.

Frequently Asked Questions

Quick answers to common questions about Dyco Drives

+ How quickly will I hear back?
We aim to respond to all inquiries within 1 business day. For urgent technical issues, we prioritize support and may reach out faster. You can also call our team during business hours (7 AM – 3 PM PST) for immediate assistance.
+ Can I get a live demo?
Absolutely! We offer personalized live demos tailored to your specific needs and workflows. Demos typically run 30-45 minutes and can be scheduled within 48 hours. Just submit the contact form selecting "Request a Demo" as the subject.
+ Do you offer onboarding assistance?
Yes, we provide comprehensive onboarding support for all new customers. Our team helps with data migration, user setup, and training to ensure a smooth transition to the Dyco Drives platform.
+ Is there phone support available?
Yes, phone support is available during our business hours (Monday – Friday, 7 AM – 3 PM PST). Call (909) 839-9043 to speak with our team. For after-hours inquiries, email support is available at orders@sw-ep.com.
+ Can I request custom features?
We're always looking to improve our platform. While we can't guarantee every custom request, we do evaluate feature requests from our customers. Contact our team to discuss your specific needs.
+ Do you work with international dealers?
Currently, Dyco Drives is primarily focused on the United States market. If you're interested in international access, please contact our team to discuss your specific location and requirements.
Southwest Equipment Parts

Headquartered in Rancho Cucamonga, California

Dyco Drives is built by Southwest Equipment Parts, founded in 2016 by Todd Resser. With 30+ years of industry experience sourcing Japanese, Korean, and European hydraulic excavator components, our team understands the unique challenges faced by dealers and rebuilders.

Located in Southern California, we serve independent resellers, heavy equipment parts distributors, and OEM equipment dealers across the United States.

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US Coverage

Serving dealers nationwide

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30+ Years

Industry expertise and experience

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Secure & Compliant

AWS-hosted, SSL-encrypted

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Dedicated Support

Expert team ready to help

Ready to Transform Your Operations?

Request access and we’ll get you onto the platform with everything you need to quote faster.

Request Access